Charities and civil society are locked out of government platform infrastructure

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What is missing

GOV.UK Notify, the shared notifications platform serving 1,500+ public services, explicitly excludes charities, community pharmacies, hospices, housing associations and universities, and no UK body provides equivalent shared digital infrastructure to civil society. Charities re-buy messaging, forms and payments at retail SaaS prices with donated funds. Notify's code is open source, so the technical barrier is trivial; the barrier is institutional (data-processing agreements limited to public bodies) and the absence of any chartered provider. mySociety/SocietyWorks and small intermediaries like Superhighways help at the margins; US models (e.g. philanthropically backed civic tech infrastructure) have no UK counterpart.

Why it matters

The voluntary sector delivers public services under contract yet pays commercial rates for infrastructure the state already built and open-sourced. Extending access is one of the cheapest transfers to civil society available; the software is written and running.

What would fill it

Either extend Government-as-a-Platform eligibility to regulated charities on a cost-recovery basis, or charter a 'civic infrastructure service': a nonprofit operator running the open-sourced Notify/Forms codebases for civil society, seed-funded by trusts and subscription-sustained like Open Digital Cooperative.

// Build now: First artefact: trust-seeded nonprofit running the open-sourced Notify/Forms codebases for charities (Open Digital Cooperative model).

Why urgency 2

The software is already written, open-sourced and running, but stakes are sector-bounded and no dated trigger forces the institutional exclusion to be resolved this year.

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